My Bio
This tells you a little bit about the Substack author
Business Growth Strategist & AI Realist
The “Why Me”
I help small business owners navigate the AI revolution with the same discipline I used to build a $20M, debt-free technology firm. My approach is grounded in execution. In the early days, I didn’t just sell the contracts; I programmed the routers, pulled the cables, and built the networks myself. I know the difference between a sales pitch and technical reality. This enables me to separate the reality from the hype. Hype will cost you money. Reality will save you money.
The “AI Reality” Pitch
Most small businesses aren’t ready for AI because their documentation and databases are so skewed and scattered that no system could effectively analyze them. You cannot automate chaos. I use the perspective of a Founder to fix your data structure first, ensuring that when we do apply AI, it drives profit rather than confusion.
The Track Record
• Founder/CEO (1996–2017): Bootstrapped a network engineering firm from a $60k investment to $20M in annual revenue. Achieved 25% net profit margins through operational efficiency and architectural precision—never taking on outside debt. Successfully sold the company in 2016 after 20 years of continuous growth.
Technical Authority
• Designed and operated the mission-critical global voice network for Carnival Cruise Lines, routing 10 million calls per month via satellite and global data centers.
• Achieved Cisco Master Service Provider certification (top 1% globally).
• Pioneered early Unified Communications Cloud architectures by integrating global carrier networks.
Global Business Development
• Negotiated contracts and built strategic partnerships with multinational corporations including P&O Cruises, Cable & Wireless, France Telecom, and Costa Cruises.
• Established in-country partnerships across the United Kingdom, France, Italy, Spain, and Panama.
• Managed international vendor and service delivery relationships spanning the Philippines, China, Pakistan, and India.
My Philosophy
I don’t just identify market trends; I monetize them. Technology without a business case is just a science project. My success comes from a simple discipline: I take the complex perspective of global system architecture and apply it directly to specific business problems. If it doesn’t add value, I don’t build it.
Languages
Conversational French; working knowledge of Italian and Spanish.
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